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Policies

Privacy Policy

Thanks a million for shopping at medlief.com. It's no secret that we take your privacy seriously. Rest assured we've done our best to ensure the security and confidentiality of your transactions and communications with us. Medlief do NOT sell or share our mailing list or any other client data with other companies or institutions. Unless when processing the actual order or when required by law.

Ordering Info


Getting Around Our Site

No matter what page you’re on in our Website, there are always three easy ways to find exactly what you’re looking for. Every page gives you the option to enter a Search, to Shop, or to access our Site Index. To search for a specific item, type either the item name, keywords that describe the item, or the item SKU number into the Search field on the upper right hand section of every page. You can also browse for an item by moving your mouse over the Shop button at the top of every page. This will reveal a window of Categories to look through to help you locate the item. Or you can click on the Site Index appearing at the bottom section of every page. A list of Categories to choose from will appear to assist you in locating the item you’re interested in.

Telephone Orders

While we strive to give you all the information you need to order online, we understand that sometimes you just need a bit more info. That’s what our customer service department is all about. Our associates are standing by from 9 am to 6 pm EST. Just call 347-993-6770.

International Orders

Most merchandise from Medlief.com can be shipped internationally. Just add your desired products to the formm on our International Order Tab. You can also email  cs@medlief.com, or call 347-993-6770  for a quote and to place your order. All international orders must be prepaid via Paypal or Wire Transfer and may take additional Processing time. Please see out Shipping policy for more details.

Back Orders

As hard as we try to keep all of our items in stock, we occasionally underestimate the popularity of our merchandise. In these instances, we will contact you within 24 hours to inform you of the Estimated Ship Date and Possible Alternatives.. We trust you’ll find our products worth the wait.

Sales Tax

We are required to collect sales tax on items delivered to these states: NY.

Payment Options

We accept Visa, MasterCard, American Express, Discover, Paypal, Wire Transfers*, and Checks.**

Purchase Order are accepted on preapproved accounts.

 

*For International Orders

 

** Orders paid via Check will not process until the check has cleared with the bank.

 

Ordering Confirmations

You will receive two email confirmations from us after ordering. One will confirm reception of your order. The other will notify you when your order has shipped.

 

Secure Shopping

We take all reasonable steps to protect our customers' personal information against loss, misuse and alteration. We use encryption technology whenever receiving and transferring your personal information on our site.

When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL). If you're still concerned about ordering electronically, you can place your order by phone by calling 347-993-6770.

 

 

© 2009, Medlief Inc. or its affiliates